Last updated: January, 2022
Welcome to TourPlanAlbania.com. By accessing or booking any service through this website, you agree to the following Terms and Conditions. Please read them carefully before making a booking.
1. About Us
TourPlanAlbania.com is an online platform that presents tours, activities, and local experiences available in Albania. Some experiences are organized directly by local providers, artisans, or independent hosts.
2. Bookings
When you book a tour or experience through this website, you agree to provide accurate personal information including your name, contact details, and payment information.
A booking is considered confirmed only after:
- Payment is completed (if required), or
- A confirmation email is sent to you.
TourPlanAlbania reserves the right to refuse or cancel bookings if necessary.
3. Payments
Prices are displayed in Euro (€) unless stated otherwise.
Payments may be processed through third-party payment providers. By making a payment, you agree to the terms of the payment provider used by the website.
Additional fees such as bank charges or currency conversion fees may apply depending on your payment method.
4. Cancellations & Refunds
Cancellation policies may vary depending on the specific tour or experience.
Unless otherwise stated:
- Cancellations made 48 hours before the activity may be eligible for a refund.
- Cancellations made within 48 hours of the activity may not be refundable.
In case of severe weather, safety concerns, or provider cancellation, customers may receive:
- A rescheduled experience, or
- A partial or full refund.
5. Third-Party Providers
Some tours, experiences, or activities listed on this website are operated by independent local hosts, artisans, or service providers.
TourPlanAlbania acts as a platform that connects travelers with these providers. While we aim to ensure quality experiences, we are not responsible for:
- Changes in schedules
- Service quality
- Actions or omissions of third-party providers
6. Participation & Safety
By joining any tour or activity, you acknowledge that certain experiences may involve physical activity or outdoor environments.
Participants are responsible for:
- Ensuring they are physically capable of participating
- Following safety instructions
- Respecting local customs and regulations
TourPlanAlbania and its partners are not liable for injuries, accidents, or personal losses that occur during participation unless required by law.
7. Travel Insurance
We strongly recommend that all travelers obtain appropriate travel insurance that covers:
- Trip cancellations
- Medical emergencies
- Outdoor activities
8. Changes to Tours or Experiences
TourPlanAlbania or local providers may occasionally modify:
- itineraries
- meeting locations
- schedules
This may occur due to weather conditions, safety concerns, or operational reasons.
When possible, customers will be informed in advance.
9. Website Use
Users agree not to:
- Use the website for illegal purposes
- Attempt to disrupt website functionality
- Copy or distribute website content without permission
All website content, including text, images, and branding, belongs to TourPlanAlbania unless otherwise stated.
10. Privacy
Personal information collected through bookings or contact forms will be handled according to our Privacy Policy.
We do not sell or share personal data with third parties except when required to provide booked services.
11. Limitation of Liability
TourPlanAlbania shall not be held liable for:
- indirect or consequential damages
- losses caused by third-party providers
- travel delays or force majeure events
Our maximum liability is limited to the amount paid for the booked service.
12. Governing Law
These Terms and Conditions are governed by the laws of Albania. Any disputes arising from the use of this website shall be handled under Albanian jurisdiction.
13. Contact
If you have questions about these Terms and Conditions, please contact us:
Email: tplanalbania@gmail.com
Website: TourPlanAlbania.com