Welcome to TourPlanAlbania.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book tours and experiences through our platform.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
Information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing information
- Booking details
This information is typically collected when you:
- book a tour or experience
- fill out a contact form
- subscribe to a newsletter
- communicate with us
Automatic Information
When you visit the website, we may automatically collect certain information including:
- IP address
- browser type
- device type
- pages visited
- time spent on the website
This information helps us improve the performance and usability of the website.
2. How We Use Your Information
We use collected information to:
- process tour bookings and reservations
- communicate with you regarding your booking
- provide customer support
- improve website functionality and user experience
- send important updates about services or policies
If you subscribe to newsletters, we may occasionally send promotional emails about tours, travel guides, or new experiences in Albania.
You can unsubscribe from marketing emails at any time.
3. Sharing Your Information
Your personal information may be shared only when necessary to provide the services you request.
This may include sharing limited information with:
- local tour providers
- artisans or hosts organizing experiences
- payment processing services
We do not sell, rent, or trade your personal information to third parties.
4. Cookies
TourPlanAlbania.com may use cookies to improve user experience and analyze website traffic.
Cookies may help us:
- remember your preferences
- understand how visitors use the website
- improve website performance
You can disable cookies through your browser settings if you prefer.
5. Third-Party Services
Our website may use third-party tools or services such as:
- payment processors
- website analytics tools
- booking plugins
These third parties may collect limited technical information necessary to provide their services.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no internet-based service can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable laws, you may have the right to:
- request access to your personal data
- request correction of inaccurate information
- request deletion of your personal data
- withdraw consent for certain data processing
To exercise these rights, please contact us using the information below.
8. External Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Privacy Policy
TourPlanAlbania.com may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
10. Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: tplanalbania@gmail.com
Website: TourPlanAlbania.com